Privacy policy
Last updated: December 25, 2024
This Privacy Policy describes how Pureveen (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from pureveen.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
🔄 Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
📊 How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
Information We Collect Directly from You
This may include:
Contact details: name, address, phone number, and email.
Order information: billing/shipping address, payment confirmation, and related data.
Account information: username, password, and security info.
Customer support: any messages or information you send us.
Some features of the Services require you to provide this information. Without it, certain features may not work.
Information We Collect About Your Usage
We may automatically collect certain information through cookies and similar technologies ("Cookies"), such as:
Device/browser info
IP address
Interactions with the Site or Services
Network connection info
Information We Obtain from Third Parties
This includes:
Vendors like Shopify who support our site and services
Payment processors for billing and payment fulfillment
Analytics or marketing partners through cookies and pixels
All third-party data is handled in line with this Privacy Policy.
How We Use Your Personal Information
To provide products/services and operate the Site
For marketing/advertising, including personalized offers (legal basis for EEA: Art. 6(1)(f) GDPR)
Security & fraud prevention
Customer support and service improvement
🍪 Cookies
We use cookies for functionality, analytics, and advertising. Learn more about Shopify cookies here. Most browsers accept cookies by default, but you may disable them. Blocking cookies may impact your experience.
Our Site supports Global Privacy Control (GPC) to opt out of sharing/targeted advertising. Learn more at globalprivacycontrol.org.
🤝 How We Disclose Personal Information
We may share your data:
With vendors and service providers (e.g., IT, shipping, payments)
With business/marketing partners (subject to their privacy terms)
When directed by you (e.g., through integrations or social media)
Within our corporate group
In business transitions (e.g., mergers), to comply with legal obligations, or defend our rights
Categories of Information Shared in the Last 12 Months:
| Category | Shared With |
|---|---|
| Identifiers & contact info | Vendors, marketing partners, affiliates |
| Commercial information | Vendors, marketing partners, affiliates |
| Usage data & technical info | Vendors, marketing partners, affiliates |
| Geolocation (via IP) | Vendors, marketing partners |
We do not use or disclose sensitive personal information to infer characteristics. With your consent, we may share personal information for marketing.
🔗 Third Party Websites and Links
Our Site may link to third-party websites. We are not responsible for their privacy or content. Review their policies before submitting any information. Sharing information in public or semi-public areas (including social platforms) is at your own risk.
🚫 Children's Data
We do not knowingly collect data from children. If you believe a child has shared data with us, contact us and we'll delete it. As of this policy's effective date, we do not "sell" or "share" data from individuals under 16 years of age.
🔒 Security and Retention of Your Information
No method is 100% secure. Do not send sensitive information via insecure channels.
We retain data based on various factors including account maintenance, service fulfillment, legal compliance, and dispute resolution.
⚖️ Your Rights
Depending on your location, you may have the right to:
Access / Know your data
Delete your data
Correct inaccuracies
Receive a copy of your data (portability)
Opt-out of sale/sharing/targeted ads
Restrict processing
Withdraw consent
Appeal decisions
Manage communication preferences
You can exercise these rights on our Site or by contacting us at support@pureveen.com. We may verify your identity before acting on requests. You can designate an authorized agent, who must provide proof of authorization.
We do not discriminate against you for exercising your rights.
🗣️ Complaints
Contact us at support@pureveen.com if you have concerns. You may also contact your local data protection authority.
For EEA users, you can find the list of supervisory authorities here.
🌍 International Users
We may store and process your data outside your country. Where required, we use Standard Contractual Clauses or other approved legal mechanisms for cross-border transfers.
📧 Contact
If you have questions or want to exercise your rights, contact us at: